Fieldware developed OffenderLink Web-based Supervision Management System with integrated live support center as a collection of fully-hosted programs designed to support the Corrections industry including Probation, Parole, Community Corrections, Pre-trial and Institutions.
Fieldware’s goal with all of its programs/service offerings is to provide solutions that enable its agency clients to gain efficiencies in the supervision process while maintaining or increasing accountability of offenders and agents alike. In support of Evidence Based Practices (EBP), Fieldware clients use OffenderLink™ to more efficiently and more effectively manage growing caseloads and complex supervision tasks with greater ease, accountability and compliance using fewer resources. This in turn enables agencies to allocate additional resources to higher risk caseloads and on critical supervision tasks, rather than spending valuable and limited time on administrative tasks that can be accomplished through technology and automation.
OffenderLink™ began with the Automated Telephone Reporting (ATR) module which allows offenders to report to their supervising agent via an automated telephone call. Over the years we’ve continued to improve OffenderLink™ by adding features that benefit our agency clients. Most were developed at the request of our agency clients and all were designed with direct input from active agency users. Some of these features have been significant enough to be turned into their own standalone modules. All modules function within the easy-to-use web-based OffenderLink user interface. OffenderLink™ currently offers the following system modules: