primary case management

Primary Case Management

OffenderLink’s PCM module is the core of all OffenderLink implementations.  With all the feature enhancements over the past 12 years since the program’s initial launch in Missouri in 2002, agencies often ask us why they can’t use OffenderLink for all their Case Management needs.

As agencies become more comfortable with a true SaaS model offering we determined the timing was right to expand the program beyond our current program specific EBP tools to allow for agencies to migrate to OffenderLink as their primary case management toolset.

With the addition of an intake module we have added the capability for agencies to do just that. The system may not include all the features and functions required of larger more complex agencies, it has the core components that make it a solid choice for the smaller to mid-size agencies.

This creates a more efficient workflow focused system without the headaches of an internally managed and supported hardware-centric solution.

Solutions for you

OffenderLink is fully hosted within Fieldware’s multiple datacenters and is developed using the latest technology including Microsoft.NET, Microsoft SQL Server database and a highly scalable telephony infrastructure. The web system is compatible with all current browsers and utilizes 128-bit SSL security. The IVR system can be accessed from any touchtone phone including cell and payphones.

As agencies look to implement strategies like Evidence Based Practices to better manage their growing populations with the same or shrinking resources, OffenderLink is the perfect solution.

Contact Fieldware today to discuss how we can help you create solutions. Contact us with the form on this page or call us at 312.258.1000 x322.