Pre-Trial | Parole | Probation
Community Supervision

Streamline Officer Caseloads and Increase Client Outcomes

The key goal of pretrial, probation and parole officers is to investigate and supervise people who have been charged with or convicted of crimes; and then help those transition back to their communities after incarceration.  While these supervision services and programs vary in every jurisdiction, their common mission is to provide supervision that protects the communities they serve. 

 

As jurisdictions recognize the advantages of community supervision over incarceration in certain situations, demand for supervision officers has increased.  The challenges of the job itself however is an uphill battle. Understaffed, underfunded and presented with an overwhelming number of caseloads agencies are experiencing high turnover due to officer exhaustion, job dissatisfaction, and safety concerns. 

 

As a result, there is an urgent need for pretrial, probation and parole officers to work as efficiently and safely as possible. This is where technology adds significant value and drives efficiencies.

What Can Divisions Do to Streamline Officers' High Caseloads?

Utilize FieldWare's Supervision Case Management Software and Mobile App Solutions

By using our online software and mobile app, Pretrial, Parole and Probation Officers are better able to reduce administration workloads, decrease cost and increase program compliance. Our software supports evidence based practices and enables program data to be shared with justice partners and correctional treatment specialist.  And our mobile app is ideal for officers while out in the field.

 

  • Streamline workloads with action-based to do lists, special conditions processing and integrated assessment tools

  • Increase client reporting compliance with multiple remote check-in methods

  • Improve communications with conversational texting and integrated video chat meetings

  • Send notifications for multiple appointment types – such as court events, office visits, treatment, and/or financial obligations

  • Enable providers to perform intakes, fill in status reports, log contact notes, and set outcomes

  • Flexible fee payment options via web portal, phone, money orders, or cash at available outlets

community supervision

Challenges Within the Community Supervision

  • Communication gaps between officers and their clients
  • Excessive number of time consuming case loads
  • Complex paperwork demands and lack of useful tools
  • High turnover of supervision personnel
  • Clients that fail-to-appear and increase administrative workloads
  • High risk clients that result in safety concerns
  • Officer exhaustion and job dissatisfaction
  • Budget limitations leading to staffing reductions, outdated equipment, and inadequate training

Using advanced technology that easily accesses info and closes gaps among supervision officers and clients is critical in reducing recidivism and making communities safer nationwide.

Why FieldWare for Pretrial, Probation and Parole?

FieldWare is dedicated to the professionals running public safety organizations. Our Supervision Case Management software and Mobile app solutions are designed to support evidence based practices that enable informed decision-making.


It’s ‘What’s Under the Hood’ that Sets Us Apart.

 

Our solutions are highly configurable, integrate easily with other technology platforms, and are securely hosted within our Azure Microsoft Government infrastructure.

 

  • Microsoft.NET technology using SQL database management
  • Rules-based automation of case load conditions, active action items, appointments and more
  • Interface exchanges with various external platforms for increased efficiencies with criminal justice and service provider professionals
  • Modular solution sets that can serve as agency's system of record or interface with external platforms.

Your Long Term Partner

As your long-term partner, we know that deploying your solution is just the beginning. We will continue to add value by providing forward thinking best practices that are tough problem solvers. From how to use operational analytics for smart decision making to offering methods for controlling costs and ensuring compliance, our job is to continuously add value to your investment.

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Better Tools. Better Outcomes.

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