Multiple Knowledge Transfer Options
Training Services

Knowledge that Empowers Your Workforce

We’ve listened and designed role-based programs you’ve told us you need. Whether you’re deploying a new solution, adding modules or just needing a refresher -- we’ve got courses that will enable quick user adaptability. 

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Setup and Administration

We’ll begin our knowledge transfer with your subject matter experts that will administer your solution. After we’ve completed your onboarding configurations, we’ll help them understand how it is set up so they can control it going forward.

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Managers

Role-based manager training can cover an array of topics, from managing your community supervision clients to you own workforce. Courses are designed for different user roles and their responsibilities.

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Employees

Before go-live, we can conduct Train-the-Trainer sessions or we can train all of your end users. We offer on-site, auditorium or hands-on training that’s led by instructors and based on day and night shifts. Simply pick which approach works best for you.

Self-Directed Training at Your Fingertips

  • Knowledge Center embedded within solution
  • Self-directed how-to-library of selectable categories
  • Learn the 1, 2, 3's of how to use your selected feature
  • Download and print quick-start guides for
  • easy reference
  • View video snippets of the most commonly used capabilities
Training Analytics

Let the Knowledge Transfer Begin

Our instructor-led training, whether delivered on-site or via video conferencing, provides the guidance your agency personnel need to learn how to use their FieldWare solution on a daily basis.

Your personnel will receive hands-on instructor-led exercises and training materials that can be shared throughout your organization. Role-based courses are designed to focus on what's relevant to employee roles and responsibilities. Hands on exercises encourage questions and lastly ensure comprehension.