FW | Supervision
Pretrial Appointment Management

Centralize Pretrial Appointments and Automate Client Reminders

With the FW | Supervision Appointment Management module, pretrial officers can generate client appointments, automate notification reminders, and track event outcomes.  Appointments can be data entered or imported from external systems for supervisory oversight of upcoming events, special condition requirements and more. It's a proven solution that has improved client compliance and reduced failure-to-appear costs. 

Reduce FTA Cost and Improve Pretrial Client Outcomes

Appointment Management

Pretrial Appointment Mgmt. Key Features

  • Data enter client appointments or import from external systems
  • Schedule notifications for single or reoccurring events
  • Send notifications for multiple appointment types – such as court, office visits, treatment, and/or financial obligations
  • Phone or text outreach with configurable cadence based on notification type
  • Send notifications for multiple appointment types – such as bond hearings, office visits, treatment, and/or financial obligations
  • Configure messaging based on appointment type
  • Enable conversational texting with media sharing and track history
  • View notification activity and results
  • Export notification activities as case events and/or as success-failure metrics

A Centralized Client Communication Platform

SMS Text IconWith Appointment Management, pretrial officers have a centralized platform to send appointment dates and conduct text conversations with their clients using a toll-free number that logs the conversation history. As a result, multiple agency users can communicate with a client seamlessly.

Include Pictures and Attachments

video notificationsClients can respond with pictures and attachments to prove compliance with conditions, such as address or employment verification or successful treatment completion. Each message is retained as a unique case event that can then be transferred to other integrated agency systems.