With the FW | Supervision Appointment Management module, pretrial officers can generate client appointments, automate notification reminders, and track event outcomes. Appointments can be data entered or imported from external systems for supervisory oversight of upcoming events, special condition requirements and more. It's a proven solution that has improved client compliance and reduced failure-to-appear costs.
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With Appointment Management, pretrial officers have a centralized platform to send appointment dates and conduct text conversations with their clients using a toll-free number that logs the conversation history. As a result, multiple agency users can communicate with a client seamlessly.
Clients can respond with pictures and attachments to prove compliance with conditions, such as address or employment verification or successful treatment completion. Each message is retained as a unique case event that can then be transferred to other integrated agency systems.