With Appointment Management, parole and probation officers have a centralized platform to send appointment dates and conduct text conversations with their clients using a toll-free number that logs the conversation history. As a result, multiple agency users can communicate with a client seamlessly.
Clients can respond with pictures and attachments to prove compliance with conditions, such as address or employment verification or successful treatment completion. Each message is retained as a unique case event that can then be transferred to other integrated agency systems.
