With Appointment Management, parole and probation officers have a centralized platform to send appointment dates and conduct text conversations with their clients using a toll-free number that logs the conversation history. As a result, multiple agency users can communicate with a client seamlessly.
Clients can respond with pictures and attachments to prove compliance with supervisory conditions, such address or employment verification, as well as successful treatment completion. Each notification or conversational message is retained as a unique case event that can then be transferred to other integrated agency systems.
