In the challenging arena of large-scale emergencies, cross-jurisdictional collaboration among first responders is critical. From wildfires to major urban fires and earthquakes, these emergencies often transcend the boundaries of single jurisdictions, demanding a coordinated effort from multiple agencies. This article examines the intricacies of large-scale collaborations and how modern software solutions can streamline these processes for more effective, efficient and safer emergency services.

The pandemic has had enormous impacts, especially in terms of employment. Not only has there been a massive shift toward remote work, but the “great resignation” has left many employers scrambling to fill positions—and certain industries have taken a bigger hit than others. Public agencies were among those struck the hardest, with employment in state governments dropping by 4.4% at the start of the pandemic.

Federal prisons face numerous challenges that make it difficult to demonstrate thought leadership. Employee recruitment and training, budget cuts, general civil unrest, employee retention rates, and changes in agency protocols and operation procedures are just a few of federal prison leaders' struggles. Additionally, issues in law enforcement like increasing attrition, expanding responsibilities, and consistent decreases in resources make creating a workforce that’s more representative of their communities an increasingly arduous task.

A recent study found that prison and jail staff are at significantly increased risk of contracting COVID-19 compared to the general public. With all the time prison staff spend around prisoners and members of the public who come in for visitation, this number is not surprising. However, it’s had a major impact on the availability of staff for prisons and the recruitment of new team members. Because of this, correctional officers are overworked, which poses a threat to public safety. In this blog, we explore ways correctional leaders can increase staffing and relieve the burden on their officers.

First-line supervisors in public safety understand how critical it is to build strong relationships with their teams. Public safety employees rely heavily on each other and their supervisors to ensure they make it home safely at the end of their shift.

Whether you work for a fire department, law enforcement, or EMS, relationships are built on trust and strong leadership. With an operational workforce management system in place, more time can be spent fostering these relationships while optimizing employee productivity. Less time can be spent on staffing, budgets, recruiting, human resources management, and operational analytics.

Ask any administrator for a list of their top 5 concerns, and it is sure to include the recruitment and retention of their workforce. It does not matter what facet of public safety you work in or where you are. Whether you are the warden at a large prison or chief at a local fire department, staffing is always a concern. Finding and keeping qualified employees is something that keeps agency leaders up at night.

If 2020 has taught us one thing, it’s that the future is unpredictable. Public safety agencies have always operated amid uncertainty. COVID-19, however, is placing an unprecedented strain on resources, both by necessitating additional expenditures and interrupting revenue streams. This creates an unprecedented challenge as organizations try to anticipate their needs and plan for the coming year.

Now is the time for agencies to monitor where their budgets have been so they can better plan where they'll be going. Using technology, such as data-driven analytics that provide actionable insights, can be incredibly valuable. Whether the data revolves around the cost for personnel, equipment or responding to COVID-19 calls, looking backward can provide justifications when looking forward. As we're approaching 2021, let's take a look at some of the strategies public safety agencies are using to plan for next year's budgets. 

In a year of on-the-job dangers posed by a viral pandemic and civil unrest, public safety agencies nationwide are going through massive change. With officers, firefighters and EMS personnel working in extremely volatile situations, many agencies have the added stress of staffing shortages. Some vacancies are caused by the fatigue of managing civil acts of violence. Others are due to employees testing positive for or being exposed to COVID-19.

The inability to back fill vacancies with qualified personnel and equipment is not an option. Scheduling and managing a workforce with these concerns in mind is tough using Excel spreadsheets. Many agencies have adjusted their practices and are relying on technology to effectively manage the safety of their personnel.

When emergency situations strike, the world relies on first responders to help. But what happens when the Fire and Rescue workforce is adapting to the unknown? Global issues like the COVID-19 pandemic have shone a light on workforce challenges that won't be going away anytime soon.  It's crucial to understand what to look for and how to plan for the road ahead.