
How Technology is Serving Community Supervision
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Pretrial, probation, and parole officers play a critical role in public safety by investigating and overseeing individuals charged with or convicted of crimes. Their mission extends beyond supervision—they assist with reintegration, helping individuals transition back into their communities after incarceration while ensuring compliance with legal and rehabilitative measures.
As more jurisdictions recognize the benefits of community supervision as an alternative to incarceration, the demand for officers continues to grow. However, the profession faces considerable challenges, including understaffing, limited funding, and excessive caseloads—leading to high turnover rates caused by exhaustion, dissatisfaction, and safety concerns.
To address these obstacles, it is essential for officers to operate with maximum efficiency and security. This is where technology becomes an invaluable asset, streamlining processes, optimizing workload management, and enhancing safety to support the crucial work of community supervision.
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Empower Pretrial, Parole, and Probation Officers with our cloud-based software and mobile app, designed to streamline administrative workloads, reduce costs, and enhance program compliance. Supporting evidence-based practices, our platform enables seamless data sharing with justice partners and correctional treatment specialists. And our mobile app ensures officers have essential tools and information at their fingertips while in the field.
Streamline workloads with action-based to do lists, special conditions processing and integrated assessment tools
Increase client reporting compliance with multiple remote check-in methods
Improve communications with conversational texting and integrated video chat meetings
Send notifications for multiple appointment types – such as court events, office visits, treatment, and/or financial obligations
Enable providers to perform intakes, fill in status reports, log contact notes, and set outcomes
Flexible fee payment options via web portal, phone, money orders, or cash at available outlets
As your long-term partner, we know that deploying your solution is just the beginning. We will continue to add value by providing forward thinking best practices that are tough problem solvers. From how to use operational analytics for smart decision making to offering methods for controlling costs and ensuring compliance, our job is to continuously add value to your investment.
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