Pre-Trial | Parole | Probation
Community Supervision

The Vital Role of Community Supervision and the Need for Efficiency

Pretrial, probation, and parole officers play a critical role in public safety by investigating and overseeing individuals charged with or convicted of crimes. Their mission extends beyond supervision—they assist with reintegration, helping individuals transition back into their communities after incarceration while ensuring compliance with legal and rehabilitative measures.

 

As more jurisdictions recognize the benefits of community supervision as an alternative to incarceration, the demand for officers continues to grow. However, the profession faces considerable challenges, including understaffing, limited funding, and excessive caseloads—leading to high turnover rates caused by exhaustion, dissatisfaction, and safety concerns.

 

To address these obstacles, it is essential for officers to operate with maximum efficiency and security. This is where technology becomes an invaluable asset, streamlining processes, optimizing workload management, and enhancing safety to support the crucial work of community supervision.

Community Supervision Software

Supervision Challenges

  • Communication gaps between officers and their clients
  • Excessive number of time consuming case loads
  • Complex paperwork demands and lack of useful tools
  • High turnover of supervision personnel
  • Clients that fail-to-appear and increase administrative workloads
  • High risk clients that result in safety concerns
  • Officer exhaustion and job dissatisfaction
  • Budget limitations leading to staffing reductions, outdated equipment, and inadequate training

What Can Divisions Do to Streamline Officers' High Caseloads?

Utilize FieldWare’s Advanced Supervision Case Management Tools

Empower Pretrial, Parole, and Probation Officers with our cloud-based software and mobile app, designed to streamline administrative workloads, reduce costs, and enhance program compliance. Supporting evidence-based practices, our platform enables seamless data sharing with justice partners and correctional treatment specialists. And our mobile app ensures officers have essential tools and information at their fingertips while in the field.

 

  • Streamline workloads with action-based to do lists, special conditions processing and integrated assessment tools

  • Increase client reporting compliance with multiple remote check-in methods

  • Improve communications with conversational texting and integrated video chat meetings

  • Send notifications for multiple appointment types – such as court events, office visits, treatment, and/or financial obligations

  • Enable providers to perform intakes, fill in status reports, log contact notes, and set outcomes

  • Flexible fee payment options via web portal, phone, money orders, or cash at available outlets

Your Long Term Partner

As your long-term partner, we know that deploying your solution is just the beginning. We will continue to add value by providing forward thinking best practices that are tough problem solvers. From how to use operational analytics for smart decision making to offering methods for controlling costs and ensuring compliance, our job is to continuously add value to your investment.