Simplify Fee Payments and Remove Collection Burdens

The FW | Supervision Fee Management module facilitates client remittance processing, collections, and account management for supervision and restitution fees. It can be integrated with live call centers to create turn-key programs for all types of supervision fees, court ordered fines, and restitutions.

Flexible Client Remittance Processing

Multiple payment options including credit/debit via MySupervision web portal, phone, money orders, or cash at available outlets
Mailed payments via lockbox with online view of all payments, vouchers, and associated correspondence
Billing by account with running balance and waiver management
Payment allocation by business rules with client level override
Exception processing for all unknown or incorrect payments
Bank, agency CMS, and accounting integration

Efficient Collections and Disbursements

Remittance processing with payments, vouchers, and correspondence
Multi-tiered collections via automated letters, live calls and texts
Victim restitution disbursements
Real-time officer notification of billable status, payment history, payment details, and collections compliance notification
Agency and client support via web portal, IVR, live telephone and email for balance inquiries, payment acceptance and program information

Simplify Fee Payments and Remove Collection Burdens

Flexible Client Remittance Processing

Efficient Collections and Disbursements

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